Lesley is thorough and sincere, and she genuinely works to amicably resolve any tenant and owner concerns. With a comprehensive knowledge of the tribunal process, Lesley takes the time to listen to both sides of any dispute, and is known for providing consistent feedback and keeping all parties informed.
I would like to express my sincerely thanks to Lesley and Shead team. Moving back from overseas is not easy, however I am lucky to have Shead's help to approve my rent application. Specially Lesley helped me a lot from the agreement signment til I settle down in the house. It was effective and professional service. I am very impressed and glad to have Shead with me. I will recommend Shead to my friend in the future.